Wow, I was really surprised by how many of our readers don’t like the tipping policies of most cruise lines. Nearly half of our poll responders specified that they think tipping should be included in the cruise price. For those cruisers who don’t mind tipping 20% do it in cash. Our auto tipping readers are split with 11% preferring the “opt-in” method and “13%” preferring the option to “opt-out” if they wish to decrease or delete tipping due to poor service levels. Here is a snap shot of the survey results as of the afternoon of March 15, 2009:
Cruise Talk Poll
What is your preferred tipping method?
- No tipping required, its included in the cruise price (46.0%, 59 Votes)
- Cash (20.0%, 26 Votes)
- Auto-tipping to on board account with option to delete (13.0%, 17 Votes)
- Auto-tipping to on board account upon request (11.0%, 14 Votes)
- Prepaid (10.0%, 13 Votes)
Total Voters: 129
Because so many of our readers responded with the “No tipping require, its included in your cruise price” response, I have created another poll that will allow our readers to express, hopefully in more detail, how they feel the issues of service, incentives, and employee compensation should be handled in the cruise industry. Currently, nearly all the mainstream cruise lines have some sort of strongly encouraged to nearly mandatory tipping policy. Even Holland America, who for year always advertised “No Tipping Required”, now has a tipping policy that includes the words “Hotel Service Charge” which implies that unless the employees are grievously neglecting their service responsibilities, passengers are expected to tip them. Only a few of the ultra luxury very expesive lines like Regent and Silver Sea specify that tipping is neither required nor expected.
Please respond to our poll or leave your comments about tipping in our comments section or on our cruise forums.