Miami, FL Ã¢â‚¬â€œ April 17, 2008 Ã¢â‚¬â€œ Oceania Cruises is pleased to present the travel agent community with the new Travel Agent Dashboard. With greatly increased functionality, the new Agent Dashboard provides agents with greater resources and management tools at their fingertips which provide them seamless access to reservations, 24 hours a day, 7 days a week.
Ã¢â‚¬Å“The Agent Dashboard was developed to provide our travel partners with a one-stop environment for creating and managing reservations. Building upon our current online booking engine, agents may now accomplish virtually any task that they would with one of our reservation agents over the phone,Ã¢â‚¬Â stated James Rodriguez, Senior Vice President of Marketing for Oceania Cruises.
The new Agent Dashboard allows agents to manage any reservation, regardless of whether it was made online or over the phone. In addition to the basic functions of reserving a cruise, making payments or modifying a reservation, agents may now also take advantage of the following new enhancements:
- Add Cruise Options such as Shore Excursion Packages, A La Carte Excursions and Private Cabanas
- View itemized invoices, cruise itineraries and air schedules
- Request and confirm Air Deviations
- Complete Guest Registration Forms
- Send Bon Voyage Gifts
Ã¢â‚¬Å“The new Agent Dashboard is just one of the many ways we seek to constantly enhance both the guestsÃ¢â‚¬â„¢ and agentsÃ¢â‚¬â„¢ experience,Ã¢â‚¬Â added Rodriguez.
For additional information on the new Travel Agent Dashboard, please visit our Travel Agent Center at Agent.OceaniaCruises.com or call us at 800-531-5658.
About Oceania Cruises
Oceania CruisesÃ‚Â®, a Prestige Cruise Holdings company, is the worldÃ¢â‚¬â„¢s only upper-premium cruise line and offers a unique combination of the finest cuisine at sea, luxurious accommodations, exceptional personalized service and extraordinary value. As the leader in destination cruising, Oceania Cruises sails to more than 180 ports in Europe, Australia, New Zealand, Asia, South America, and the Caribbean. Featuring three intimate and elegant mid-sized ships, Regatta, Insignia and Nautica, the line will introduce two new mid-size Oceania Class ships to its award-winning fleet in 2010 and 2011. For additional information, to make a reservation, or to order a brochure, please contact your Travel Agent or Oceania Cruises at 800-531-5658. Visit us at www.OceaniaCruises.com.