History of Cruise Ship Tipping from one Cruisers 35 Year Perspective Feature Article Discussion Forum
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Tipping has been part of the compensation plan for most cruise line employees in the American pleasure ship market for years. It also seems to be one of the most talked about aspects of cruising. People often wonder how much they should tip and what constitutes exceptional service. As traditionally American market cruise ships expand into other markets where tipping or high tipping is not common place, so cruise lines are re-examining their tipping policies. The whole concept of tipping has evolved over the years that I have been cruising, and I wonder if tipping has now or will soon be a service charge rather than a discretionary tip.
Tipping for Good Service Reflects an American Tradition
The concept of tipping for outstanding service reflects the concept of "hard work, high reward". The waiter or service person who moves quickly, pay attention to details, and provides friendly service with a smile would generally receive higher compensation than a service person who mixes things up, drags their feet, and has a bad attitude. For restaurant service most Americans, with a few exceptions, generally tip about 10% for acceptable service and 15% to 20% for excellent service. In other countries, it is more common to leave only about the equivalent of a dollar or two even for excellent service. You could say that the American tipping system, is the ultimate implementation of a capitalist system, with a high risk/high reward scenario. …
7:24 pm
Oct 20, 2009
OfflineI agree that tipping should be given for excellent service but it seems to me that on cruise ships you are expected to tip for a person just doing their job.My view is pay them well for the job they do and expect high standards and if that means the cost of the cruise is higher then thats the price we pay for good service but don't expect us to pay a seperate gratuity payment,Also if there is a 15% service charge for drinks then include it in the price of the drink don't add it on afterwards. When I go into a bar I certainly don't pay the bartender an extra 15% every time I order a drink. I may offer him a tip or drink during the time I am there but not every time I buy drinks.So it seems to me the cruise line is not being fair to the customer and cruisers just accept it . They need to protest more but of course when you are on holiday you don't want to seem mean and so the cruiseline wins.
I agree with the taking off of automatic charges for the reasons stated above. I get the feeling that the automatic gratuity is just a way of the cruise line not having to pay their staff so much. As I said I do tip for very good & excellent service but I do not like the way automatic gratuities are pushed on us and I will avoid any cruiseline that makes them compulsory.
The whole subject of tipping gets people really riled up on other forums. So much so that people get flamed left and right just for having an opinion one way or the other. So it started me reflecting and really thinking about what my true feelings are about the whole subject. I think I would love it if the cruise lines were just more upfront about what the costs are, but as an experienced cruiser, I know what my actual costs will be above and beyond the basic cruise price. I just hate to hear about people who don't know or understand the added cost. I read a review from one guy slamming Carnival cruise line for a free cruise he had won. I think it was a 4 day cruise, so instead of paying the $40 to $80 for he and his companion in tips, he ate at the buffet and put a do not disturb sign on his door. I guess he wasn't meant for cruising.
7:39 pm
Oct 20, 2009
OfflineYes the subject of tipping does seem to get people very upset. I think its because people have different views on what to expect.
In some countries you are advised not to tip. I think with cruise ships we just have to accept that tipping is part of the cruise although we may not always find the service levels up to standard in which case the tip can be lowered. What irritates me slightly is other people on forums who can't accept that someone may have a different opinion to theirs on the subject of tipping.
I love to cruise but when on the cruise find it's best not to bring up the subject of tipping when chatting with other cruisers because you never know if it's something that they feel strongly about and might end up in a heated discussion.
It's silly just eating in the buffet when you have a lovely restaurant to eat in…..I think you have a sensible way of viewing this topic.
One of the reasons I put together this web site is to put information together for people who might be considering cruising but are unfamiliar with the details. Dress Codes, Alcohol Policies and Tipping seem to be the areas where people have the most questions, and I think it is a good idea to be able to compare different cruise companies side by side when choosing which line fits one best.
Thank you again for your contibution to our site. If you have any recent cruises you would like to review or other information feel free to add them to our site. We really value our readers' input.
9:49 am
Aug 22, 2009
OfflineI'm also not keen on the 15% service charge every time you go for bar drinks. I think it is really an unfair tax that I am forced to pay.
It's lucky we don't drink that much or we would have a huge bill at the end of the cruise.
The steward is just doing his/her job by cleaning up our stateroom but if they do more for us than what they are meant to do, then I'm happy to slip them some extra cash.
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