Costa’s full statement on the accident:
We at Costa Cruises are deeply saddened by this tragedy, and our hearts and prayers go out to everyone affected and offer the determined victims’ families our heartfelt condolences.
Over the past 48 hours, more than 1,100 Costa employees have been working tirelessly in the wake of this terrible event.
We are working closely with the authorities to support ongoing search and rescue operations, and are focusing on ensuring that all guests and crew members return home safely.
Our immediate priority is to account for all passengers and crew and to secure the vessel to ensure that there are no environmental impacts.
We have engaged the services of a worldwide leader specialised salvage company to develop an action plan and help establish a protection perimeter around the ship.
It should be noted that the prosecutor in charge has seized the ship and the DVR – (the) so-called “black box” containing all navigation data – and the vessel can be accessed by Costa only with permission from the authorities.
We are working with investigators to find out precisely what went wrong aboard the Costa Concordia.
While the investigation is ongoing, preliminary indications are that there may have been significant human error on the part of the ship’s Master, Captain Francesco Schettino, which resulted in these grave consequences.
The route of the vessel appears to have been too close to the shore, and the captain’s judgment in handling the emergency appears to have not followed standard Costa procedures.
“We are aware that the lead prosecutor has levelled serious accusations against the ship’s captain, who joined Costa Crociere in 2002 as a safety officer and was appointed captain in 2006, after acting as staff captain as well.
As all Costa Masters, he has been constantly trained passing all tests.
In light of these accusations and the continuing investigation, it would be inappropriate for us to comment further at this time.
As we are learning more about the event itself and the evacuation, however, it is becoming clear that the crew of the Costa Concordia acted bravely and swiftly to help evacuate more than 4,000 individuals during a very challenging situation.
We are very grateful for all they have done.
Costa is committed to ensuring that no such incident ever occurs again. Our number one priority is always the safety and security of our guests and crew and we comply with all safety regulations.
Costa complies very strictly with all safety regulations and our personnel are committed, first and foremost, to guest safety and security.
All crew members hold a BST (Basic Safety Training) certificate and are trained and prepared to emergency management and to assist passengers abandoning the ship with numerous drills.
Roles, responsibilities and duties are clearly assigned to all crew members. Every two weeks all crew members perform a ship evacuation simulation.
A lifeboat and evacuation drill for all guests is conducted within 24 hours of embarking, as required by law. Costa has a computerised system which ensures all passengers undergo this drill.
The skills of Costa crew are periodically tested by coastguard authorities and an independent classification organisation as per SMS (Safety Management Systems) requirements.
There are lifeboats and jackets on board in excess of the number required for all passengers and crew.
Lifeboats are equipped with food and water supplies, first aid kits and communication and signalling equipment.
All life-saving appliances are aligned to international standards and are subject to close, regular inspection by shipboard personnel and certification authorities.
All Costa ships are certified by RINA (the Royal Institution of Naval Architects) and have been built to the highest standards and technologies.