Carnival’s New Service-Oriented Twitter Profile Provides Answers to Cruise-Related Questions

Newspapers

Carnival Cruise Lines has expanded its guest service options with a new Twitter profile that is specifically assigned to cruise-related questions or pre- or post-cruise comments from guests sailing aboard the “Fun Ships.”

Through the new Twitter profile (www.twitter.com/CCLsupport), consumers can submit questions regarding any aspect of “Fun Ship” cruising or post a query, comment or concern, either prior to or following their voyage. Carnival’s guest service personnel monitor and respond to posts.

The new service-focused Twitter profile complements the line’s existing Twitter profile (www.twitter.com/carnivalcruise), which offers a variety of news and information on the happenings at Carnival.