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A follow-up on the Celebrity Alcohol Policy
I have finally gotten an express clarification of the alcohol policy. It seems that they will be updating their policy to allow for wines to be brought onboard with a $25 corkage fee in the dining room. I am not pleased with the increased corkage fee, but at least they are now going to permit this activity without double speak.
Mr. and Mrs. Klasen,
Thank you for your correspondence which you sent to Mr. Fain on October 15th. He had forwarded it to me and asked that I respond to your concerns.
Celebrity prides itself in having expert Sommeliers and Cellar Masters who search the globe for the finest wines at the best value for our guests. However, we do recognize that on occasion, people like yourself, may choose to bring a bottle or two from their private collection to enjoy during the cruise. For those guests that do, if they choose to take the wine to the dining room for consumption, a $25 corkage fee will be charged.
I have shared your feedback with regard to the current verbiage of our alcohol policy with the appropriate departments and have suggested that it needs to be clarified.
Enjoy your cruises on the Mercury; we look forward to having you back. If you have any further questions (or you can suggest a great Pinot Noir for me), please do not hesitate to call.
Regards,
Jayme B. Porkolab
Director, Customer Relations
305-982-2902 Office
305-539-4060 FAX
jporkolab@rccl.com
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Nov 18th, 2006 at 3:01 pm
[...] Today has been packing day and as usual we have way too many bags packed. I think Suzanne has six bags - luckily none are huge. I even had to go to two bags because of the various formal and informal wear. Toss in the kids bags and its a good thing we have an SUV for the drive to San Diego. One of the bags is our wine supply for the cruise. We will get a bottle every night at dinner, but we like to entertain other guests we meet in our room prior to dinner. Hopefully, we wont get hassled about taking the wine onboard. We have done it every other cruise without incident, but Celebrity did modify their liquor policy recently. Suzanne sent several letters to executives trying to get it changed and/or clarified. The latest response said they would change it, so we shall see. We will have that letter with us. [...]